Coinbase responds to account restriction 'FUD': 'We're not ignoring you'

Coinbase’s @CoinbaseSupport X account responded to a number of reports from users on X claiming their accounts were restricted, arguing a surge of users post-election has led to a “minor increase in restricted accounts.” The response, which characterized complaints as “FUD” and told customers “don’t believe everything you see on twitter,” was poorly received by some critics. Security researchers have criticized Coinbase’s policy of viewing VPN use as a red flag in its risk models, as revealed by its product director last week.