This morning, I attended a meeting with a project team Project team: Yijie is busier than you all, but she can still reply to users 24 hours a day and handle various matters in the cryptocurrency circle 24 hours a day Our project feels like every day is a robot, except for posting announcements and activities, just like fake ones To be honest, all the To C projects in the cryptocurrency industry should reflect on themselves, especially the marketing department Many projects have raised 400 million or 500 million yuan in financing, and when there are problems, people can't even find one It's better to find someone with traffic as a customer service representative In the market, those who respond quickly, such as Binance, OKX, Gmgn, and Bybit, all have their bosses personally serving as customer service representatives But there are quite a few project parties, not to mention customer service, and there are no response channels. Only when there is public opinion will someone come out to work