Bitcoin mining hosting and brokerage services firm Compass Mining's CEO Whit Gibbs and CFO Jodie Fisher have resigned, effective immediately, said the company in an emailed statement.

The board has appointed Chief Technology Officer Paul Gosker and Chief Mining Officer Thomas Heller as interim co-Presidents and CEOs while a search is conducted for permanent replacements.

"Compass Mining was created to make mining easy and accessible," said the statement. "The company recognizes that there have been multiple setbacks and disappointments that have detracted from that objective. Through this restructuring, the company is wholly focused on regaining the goodwill of the company’s stakeholders and the community, as well as delivering on the company’s mission of providing best-in-class service for miners of all sizes."

Last week, the firm closed down its Discord channel, with some customers taking to Twitter to say that it was a move intended to hinder their ability to share information and complaints. CEO Gibbs (also a co-founder along with Gosker) told CoinDesk then that the firm has had issues communicating with its clientele, and the Discord move was about improving the workflow of customer service.

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