Why did my close long/ close short command execute an open short/ open long?
Please check your contract position mode. If it is a buy/sell mode or single-direction position, placing an exit order for a quantity exceeding the position will result in a reverse order. For example, if you hold 10 BTC long positions and place an exit long order for 15 BTC, the 10 BTC long position will be completely closed, and a new 5 BTC short position will be opened.
Why can I successfully execute a sell order when I don't have enough coins?
This situation may be due to your automatic borrowing configuration. On some platforms such as OKX, when the account's automatic borrowing of coins is enabled, selling a quantity exceeding the holding amount will automatically execute leveraged borrowing. Please check your account settings.
Why did borrowing occur in spot trading?
This situation may be due to your automatic borrowing configuration. On some platforms such as OKX, when the account's automatic borrowing of coins is enabled, selling a quantity exceeding the holding amount will automatically execute leveraged borrowing. Please check your account settings.
Will order instructions be executed in sequence?
Order instructions only guarantee the order of placement. The order of execution is influenced by the method of commission and the exchange's matching engine behavior, and does not guarantee the order of execution.
Is there a limit on the number of times for exiting a position, similar to the limit for entering a position multiple times?
There is no limit on the number of exits. Each exit command will trigger an order normally. You need to be aware that in automatic borrowing and contract buy/sell mode, the exit command may increase your position and execute leveraged borrowing for selling. If you do not understand this scenario, please consult customer service before placing an order.
If the problem you encounter is not listed in the "Common Questions" above, please feel free to contact us for feedback.
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